Adobe Crash Processor service running on 30-50% CPU all the time

[G_Kr]

Adobe Crash Processor service is running all the time on high CPU and slows down the computer making it impossible to work.
The last 2 months I don't use Adobe products because of that issue. Afgter I have uninstalled everything the computer works fine. 

Now i needed to use lightroom and I have reinstaled it back , but it's the same .. Impossible to work, everything lags. 
I tried to get to a person trough chat but the AI agent just wouldn't forward me. 

I'm frustrated from this level of support about to cancel my subscription .

[kglad]

https://community.adobe.com/t5/creative-cloud-services-discussions/quot-adobe-crash-processor-quot-h...

[G_Kr]

Thanks for the reply, but I had done everything in that list. The only way I don't have the process running is if I completely uninstall Adobe from my computer. If Adobe is not fixing this, I don't see a point paying them. I can't use their app, more than that everything lags. So it affects my work in general. 

[kglad]

what's your os (including version)?

[G_Kr]

Mac Os Ventura 13.7.7 (22H722)
Computer is a 27 Imac 3.8 GHz Quad-Core Intel Core i5 with 64gb of ram . 

[kglad]

can you update to sonoma?

[G_Kr]

Nope.. That's the last verion I can update to. 

[kglad]

what adobe apps are compatible with your os?

[G_Kr]

That's the only one.. I have uninstalled all adobe software for few months using the unnistaller app. I have reinstaled only LR classic now and the Adobe Crash Processor service is running even with LR closed. The only running app is Adobe Creative Cloud 

[kglad]

you're barely hanging on with that os. the problem you're seeing, i believe, is because of your os and the latest cc desktop updates.  that os is not recommended anymore.  from adobe:

[G_Kr]

Alright. That computer does everything wonderful , apart of Adobe.. So I guess after 10 years, it's time to say goodbye. 

[kglad]

i have the same problem (though my macbook is stuck on monterey) and the same feeling.  i still don't feel forced to change macbooks because i do so little traveling and can use my pc at home.  (though i did have to buy a new pc to update to win 11.)

[G_Kr]

Adobe Support Suggested to Stop Creative Cloud to run in the background.

Go to System Settings > General > Login Items

Look for any Adobe-related services under Allow in the Background or Open at Login and disable them.

Another thing they have suggested is to Disable Adobe Crash Reporter

"This service runs independently—even when you're not using the app. You can try disabling it manually:

Navigate to /Library/Application Support/Adobe/Adobe Crash Reports or /Users/[yourusername]/Library/Application Support/Adobe/Adobe Crash Reports

Rename the folder or delete its contents (or the folder itself). Adobe may recreate it on app launch, but removing it can suppress unnecessary activity."

[claireo8411001]

He's on Ventura (13.7.7) not Monterey. I've the same issues. Adobe lists Ventura as being compatible with Creative Cloud 6.0. If there could be a way of installing earlier versions of CC perhaps it would resolve the issue for the moment

[kglad]

@claireo8411001 

use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[kglad]

@claireo8411001 

and yes, ventura+ is recommended (still).  my error.