Adobe Creative Cloud File Sync Issue

New Here ,
Jan 14, 2021 Jan 14, 2021

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Hi,

I have an issue...
My hard drive C is almost full. There is also my operating system (Windows) on it.

So I tried to move the Creative Cloud Files folder to my hard drive D.
Now I have the Problem, that after 5 days, only 70 files out of 20.000 were synced and no error messages are displayed... The green checkmark´s in the folder are also not displayed.

Could anyone help me, please?

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File sync

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Community Expert ,
Jan 14, 2021 Jan 14, 2021

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to move sync'd files you should open your cc desktop app > file > preferences > syncing > and change the sync'd file location.  that's it.

 

do not do anything to the files in your local or adobe cloud folder.

 

if you did something other than the above, what exactly did you do?

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Thanks for your reply but this is what I did:
open your cc desktop app > file > preferences > syncing > and change the sync'd file location.

And yet I have the problems as described above.

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Community Expert ,
Jan 21, 2021 Jan 21, 2021

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you may have a corrupt file that won't sync.  can you tell which file is unable to sync?

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