Adobe Creative Cloud Storage Problem

[Yah_yAH]

I deleted all the files from my Adobe Creative Cloud, but it still shows that I'm using 12GB. Where do I find these files? I've checked all the Adobe apps I have (LR and PS).

[kglad · Accepted solution]

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

[Yah_yAH]

Thank you very much! There was nothing in the trash cans, I had checked, but it has now updated the available space, and it's correct now! Thanks for the assistance!

[kglad]

you're welcome.