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this is a public forum in which you posted personal information. i removed that info and an adobe email address.
unfortunately, by removing the screenshots with your personal info and an adobe email address, an important part of your message was removed. you can repost those screenshots with all private info redacted.
that said, we're just other users here and have no way to know what happened on your computer. the only thing that's clear is that you're not always careful with your personal information.
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The information was not mine, it is some random Adobe employee's information. Somehow it has ended up on my Mac through Creative Cloud.
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I need help on the matter as Adobe are not helping at all?
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i can't envision what help you expect from other adobe forum users.
if you feel bad for the other person, deliver it to them and let them decide what to do about it. and, if you think it's evidence of crminal behavior, report it to your state's attorney general.
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You are about as much help as a chocolate teapot...
I have contacted a solicitor now.
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ok.
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Without facts to support your claims, I don't think you want to go down this rabbit hole in a public web forum. Tread carefully here. Lawsuits for defamation have been won over false claims made on the Internet. 😉
Best advice, take your computer to a professional technician.
Goodbye & best of luck.