adobe portfolio connection not safe / ssl certificate

[joost21987130vymf]

Hi,

We have made a website and bought a custom domain from mijndomein.nl and the website doesn't seem to get a SSL certificate. The 4 A type IP were inserted correctly so I don't know what else to do.

is this something that adobe needs to fix or the domain provider ?

the website is [link removed]

[jane-e]

@joost21987130vymf 

Try Portfolio support here: https://help.myportfolio.com/hc/en-us  and click "Contact Us" in the upper right corner.

Jane

[joost21987130vymf]

thanks for the advice. i already contacted them. how long does it take for them to answer back ?

[kglad]

it will usually take 1 or 2 weeks.

[jane-e]

thanks for the advice.

By @joost21987130vymf

You're welcome Joost 😊!

Jane

[Nancy OShea]

When you apply a custom domain name to your Portfolio, it can take up to 48 hours for the DNS changes to fully populate around the globe, at which point the digital certificate will be applied to the HTTPS:// protocol.