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Adobe Portfolio error message adding external URL, but URL is valid

New Here ,
Apr 25, 2021 Apr 25, 2021

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Hello,

I'm getting the message:

"

This field must be a valid URL and may not contain less than signs (<) or greater than signs (>)"

 

However my link is perfecrtly valid and does not contain either of those:

 
Also shown here: The link works perfectly.
 
I appreciate your prompt reply 1) I am on a school deadline 2) I recommended Portfolio to the class, they are likely to run into the same issue. Please help!!
 
Thank you,
Aubree
 

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correct answers 1 Correct answer

Community Expert , Apr 25, 2021 Apr 25, 2021

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

 

Hi @Aubree L,

I'm assuming this an XD prototype.  The Portfolio embed module only supports <iframe> code something like this:

<iframe width="800" height="400" src="https://xd.adobe.com/embed/xxxxxxxx/" frameborder="0" allowfullscreen></iframe>

See link below for more details.

https://help.myportfolio.com/hc/en-us/articles/360036483773-Embed-module

 

Hope that helps.

 

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Community Expert ,
Apr 25, 2021 Apr 25, 2021

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[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

 

Hi @Aubree L,

I'm assuming this an XD prototype.  The Portfolio embed module only supports <iframe> code something like this:

<iframe width="800" height="400" src="https://xd.adobe.com/embed/xxxxxxxx/" frameborder="0" allowfullscreen></iframe>

See link below for more details.

https://help.myportfolio.com/hc/en-us/articles/360036483773-Embed-module

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 06, 2021 May 06, 2021

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I'm having the same issue as Aubree and my link is also a Figma prototype. I'm using a button to link to the prototype instead of embedding it directly on my page. Is there a fix to this?

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Community Expert ,
May 06, 2021 May 06, 2021

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Please reach out directly to the Portfolio support team for assistance at the link below.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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I had the same issue with Figma prototypes and was able to work around it by shortening the link with tinyurl.com

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