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Adobe Portfolio - IP Address Trouble

New Here ,
Sep 18, 2023 Sep 18, 2023

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So I got an Adobe Portfolio subscription and I'm having trouble setting up a custom domain.

The domain is being hosted through Google and was previously configured to a website hosted at Format.com. I ran into trouble when I attempted to insert the second IP Address, as per Adobe's recommendation.  I followed Adobe's instructions precisely, as shown below. Note: Google would not allow me to place "@" in the Host Name category. Google's instruction was to leave the box blank, which I assume isn't an issue.

 

screenshot_00.jpg

 

Once I removed "@" from the text field, Google instructed me that the new record requires an adjustment. I have attempted to bypass this message with no success. The only choice is to allow Google to adjust the record, which then displays IP Address 2, as shown below.

 

screenshot_01.jpg

 

 

The domain appears to be connected with my Adobe Portfolio and appears correctly online. My concern is if I incorrectly entered the information or if this will pose any possible issues for my website.

I appreciate any help that can be offered on the matter.

 

Thank you.

TOPICS
Cloud storage web assets , File sync

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correct answers 1 Correct answer

Community Expert , Sep 18, 2023 Sep 18, 2023

not really.  your url either works, or it does not. if it works, there's no problem with the domain name.

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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you're not seeing a problem, is that correct?

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New Here ,
Sep 18, 2023 Sep 18, 2023

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That's correct, but I'm unsure if it would present an issue anywhere else -- if that makes sense?

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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not really.  your url either works, or it does not. if it works, there's no problem with the domain name.

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