Adobe portfolio issues - publishing issue

New Here ,
Dec 21, 2021 Dec 21, 2021

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I have a paid creative cloud subscription, which includes portfolio publishing. My portfolio is saying unpublished and whenever I tried to publish the website, the subsription option populates. If I am already a subscriber, why is it asking to pay and upgrade and create another subscription? Please advise

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Community Expert ,
Dec 22, 2021 Dec 22, 2021

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Are you logged-in to your PAID account?

Is your subscription active and your payment details current?

https://account.adobe.com/plans

 

If this is a K-12 plan from your school, it's possible you don't have Portfolio access.  Contact your school's IT dept for more details.

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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