Adobe Portfolio Photo Grid problem with vertical photos

[Devin22573278pir7]

ADOBE PORTFOLIO. Trying to upload vertical images along with horizontal images to a photo grid for my portfolio. For some reason, the vertical images only appear either sideways or stretched wide to fit in with horizontal photos. Is there a way to fix this so that my vertical images appear as they are?

[dj_paige]

Wrong forum. This is the Lightroom Classic forum.

[Devin22573278pir7]

Posted here because the portfolio “forum” is read only for some reason.

[Todd Shaner]

There is no forum for that product here, Portfolio help may be obtained at the links below
https://helpx.adobe.com/creative-cloud/how-to/create-portfolio-website.html
https://help.myportfolio.com/hc/en-us
https://portfolio.adobe.com/themes
https://portfolio.adobe.com/
And Lightroom Integrations
https://blogs.adobe.com/jkost/tag/portfolio
https://lightroomkillertips.com/getting-images-lightroom-adobe-portfolio-just-got-lot-easier/
https://digital-photography-school.com/create-beautiful-online-gallery-lightroom-classic-cc-adobe-po...

[fiskers992]

I had the same problem... open them with preview and re-save them. I rotated them 360 degrees for good measure. The new upload worked the way it was supposed to. 

[Nancy OShea]

When images are appearing upside down or rotated, that usually means you took pictures with an iPhone or iPad that was not held correctly with volume buttons pointing down.  Apple has built in software to compensate for this rotation, but other machines, email and the web do not.  The best solution is to hold your device correctly.  Or rotate images afterwards to correct the orientation and save with Metadata set to NONE.

For more question about Portfolio, see links below:

- FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support for technical help - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
- Adobe UserVoice for feedback & bug reports - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

[Devin240920404948]

This happens with photos I take in my camera. I don't use iPhone for my photos.

[fiskers992]

Same here. Photos taken on a pro level dslr. They appear the right way on the camera and the computer, but not the right way on Adobe Portfolio until they were re-saved. It was a small minority of images taken at different times on different pro cameras. Seems like a minor glitch more than anything. 

[Nancy OShea]

I honestly don't think this is a failure of web-based PhotoGrid module.  More than likely your camera is adding Exif metadata to the image file for it's own set of reasons.  I'm guessing this would happen with almost any web-based app that strips metadata from images.   If you want to file a reproducible bug report, go to Portfolio Support.

- Contact Portfolio Tech Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
- Adobe UserVoice for posting feedback & bug reports - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

EDIT:  Portfolio on UserVoice has been deactivated.  Please contact Portfolio support.

[Nancy OShea]

[Moderator moved from Lightroom Classic to Creative Cloud Services.]

[Shkaev]

I have the same problem. Uploading images that otherwise look normal and having them weirdly stretched / rotated on the website grid.

[nater46623190]

Same problem here, if you have apple, just rotate the photos 360 degrees in preview and then re-uploaded them and it should be fixed. 

[Korbin25092991x9vb]

Hey, I don't know if you're still having this problem, but I've found that if you center align the image it will correct the orentation and then you can size the image the way you want. 

I hope this helped.

Kindest Regards

[Devin240920404948]

Thank you!!