Skip to main content
This topic has been closed for replies.
Correct answer paolav27919847

OK I did it! The problem was the browser, I used Firefox, with Chrome I have no more problems uploading.

2 replies

Matildedigmann
Matildedigmann
Participant
May 6, 2024

I'm having the same issue and can't use chrome because it crashes my Mac.
I've used safari and firefox and enabled java and nothing works. I keep doing the same work over and over again and no pictures are saved.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 6, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from download & install">
P
paolav27919847AuthorCorrect answer
Participant
January 14, 2020

OK I did it! The problem was the browser, I used Firefox, with Chrome I have no more problems uploading.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 18, 2020

Turn off script blockers in Firefox.  The Portfolio editor relies heavily on JavaScript.  If your browser blocks scripts, you can't do much. 

 

Nancy O'Shea— Product User & Community Expert
    P
    pierst39492961
    Participant
    July 31, 2020

    This could be a browser caching issue.  Check your online site with a different browser. 

     

    Failing that, please submit a help request directly to the Portfolio support team.

     


    Hey, for me adobe portfolio will only upload gifs and won't let me upload any JPEG's, do you know why this is happening?

     

    thanks

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices