Adobe portfolio video upload

[dholl]

Hello,

I've uploaded a video file to my adobe portfolio site. After upload a notice comes up saying that the file will be converted to a web friendly format. I navigated away to the landing page but when I go back to the video page that notice has gone. I don't know if I need to upload again? I can't seem to find any file upload history.

Can anyone advise how I can find out or whether I should just upload again? I should note that my internet speed is super slow so uploading is an abosolute pain!

Many thanks in advance!

[John T Smith]

Sorry, no forum here... unless some other Portfolio user has an answer
See Employee Dave's reply "Portfolio team asked us to close up shop here"
-This link has information on Portfolio
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?pag...

[Nancy OShea · Accepted solution]

Hi @dholl,

Are you saying the video didn't load when you published your site?  Did you refresh your browser or try a different browser after publishing?

Another option is upload your video to YouTube or Vimeo and use the embed code they provide you with in your Portfolio site.  IMO, the user experience is better and more importantly, you can choose a custom poster frame image on YouTube or Vimeo  -- something you cannot do from Portfolio.

The embed code from YouTube or Vimeo should resemble this:

<iframe width="560" height="315" src="https://www.youtube.com/embed/UNIQUE_VIDEO_ID" frameborder="0" allowfullscreen></iframe>

For more details: https://help.myportfolio.com/hc/en-us/articles/360036483773-Embed-module

Hope that helps.

[THESTRYDER]

Did you find how to solve this? I have the same problem.

[Nancy OShea]

As recommended in 2021, upload your video to YouTube and use the Portfolio Video Embed Module.

https://help.myportfolio.com/hc/articles/360036483773-Embed-module

If YouTube can't handle your video file, then you'll know there is something wrong with it.  The native file will likely need to be transcoded differently. For details on transcoding video, see support community for Adobe Media Encoder below.

https://community.adobe.com/t5/adobe-media-encoder/ct-p/ct-media-encoder

Hope that helps.