Anwendung funktioniert nicht bei Mac OSX und Windows10(Bootcamp)

New Here ,
Jan 13, 2022 Jan 13, 2022

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Hallo und guten Tag,

 

leider gibt es anscheinend keine andere Kontaktmöglichkeit.

Geräteaktivierung funktioniert nicht mit MAC-OSX und Windows10 unter Bootcamp.
Obwahl es ein einziges Gerät, wird dies immer als zwei Geräte erkannt!

Beste Grüße

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Adobe Employee ,
Jan 13, 2022 Jan 13, 2022

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Twein, which Adobe software or service are you trying to utilize? Do you receive a specific error message?

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New Here ,
Jan 14, 2022 Jan 14, 2022

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Creative-Cloud Foto-Abo (20 GB)

Ich benutze das ABO auf zwei Geräten: MAC-PRO (Mac-OSX + WINDOWS 10 (Bootcamp) und Mac-Book-Pro.
Ich muss auf dem Mac-Pro jedesmal eine Anwendung deaktivieren.

Maximal darf man die Anwendung auf 2 Geräten benutzen!

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Adobe Employee ,
Jan 14, 2022 Jan 14, 2022

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Thanks for the update, Twein.  You are correct that installation on Windows (Bootcamp) and macOS will both be counted as an activation.  When running Windows in Bootcamp, it is running as a separate computer.

 

For more information on managing your Creative Cloud activations, see https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html.

 

For more information on Bootcamp, please review https://support.apple.com/boot-camp.

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