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Apps panel doesn't show installed Creative Cloud apps

New Here ,
Sep 17, 2023 Sep 17, 2023

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I'm using the latest Creative Cloud app and It's not showing the apps as installed ( Photoshop, Illustrator, Premiere Pro, After Effect ) in the installed apps, nor in the updates, I tried to install Photoshop so it might sync with the old preferences (plugins, scripts, and workspace) nothing happened as if it's installed as another new app

I tried this method: Apps panel doesn't show installed Adobe Creative Cloud apps But it didn't work either.

can you please help me I can't re-install every plugin for every app and workspace again!

 

Thanks In Advance

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File sync

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correct answers 1 Correct answer

Community Expert , Sep 17, 2023 Sep 17, 2023

you're welcome.

 

for others, start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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Community Expert ,
Sep 17, 2023 Sep 17, 2023

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reinstall over the current installs.

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New Here ,
Sep 17, 2023 Sep 17, 2023

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I did it, didn't work either.

but after searching here more I found the solution in changing the Adobe Creative Cloud to the same language that the app uses and it will appear an it worked ♥

thank you so much for your help 

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Community Expert ,
Sep 17, 2023 Sep 17, 2023

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you're welcome.

 

for others, start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines