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Associating my Behance account to a new Adobe ID

Community Beginner ,
Oct 27, 2019 Oct 27, 2019

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Hi,

 

I had to change my Adobe ID account bacuase I moved to another country and it was the only solution to change the billing country. Now the problem is my Behance profile is associated with the old Adobe ID. How can I associate my Behance account with the new Adobe ID account?

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correct answers 2 Correct answers

Community Expert , Oct 27, 2019 Oct 27, 2019

Contact the Behance Help Desk.

https://help.behance.net/

 

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Community Beginner , May 12, 2023 May 12, 2023

Hi Mchelle, If you're asking about associating your Behnace account with a new Adobe ID, You can do it by going to your Behance account settings > Account information > Edit this Adobe ID

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Community Expert ,
Oct 27, 2019 Oct 27, 2019

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Contact the Behance Help Desk.

https://help.behance.net/

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jan 11, 2022 Jan 11, 2022

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Hello Nancy,
I am currently trying to change my Adobe ID from my Behance and Adobe Portfolio but help desk is far from helping. They are saying they cannot help with that any longer. But system is asking a code from customer service and customer service telling me that they are not providing anything anymore. Is there any way to change Adobe ID to another one?

Related help topic: https://help.behance.net/hc/en-us/articles/204484914-Guide-Change-Or-Update-Your-Adobe-ID


Thanks

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Community Expert ,
Jan 11, 2022 Jan 11, 2022

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@Can.E,

Adobe Customer Care cannot help you with Behance or Portfolio.  That's not their wheelhouse.

 

Behance technical support can be reached below:

https://help.behance.net/

 

Adobe Portfolio support is here:

 https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 09, 2023 May 09, 2023

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Hi Mohammad, Did you get it right because I have the exact same problem.

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Community Expert ,
May 09, 2023 May 09, 2023

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Community Beginner ,
May 12, 2023 May 12, 2023

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Hi Mchelle, If you're asking about associating your Behnace account with a new Adobe ID, You can do it by going to your Behance account settings > Account information > Edit this Adobe ID

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Explorer ,
May 13, 2023 May 13, 2023

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Hi Mohammad, I tried but it tells me the account is in use so I cant change it. Obviously because I have a new ID so in effect have 2 accounts

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Explorer ,
May 13, 2023 May 13, 2023

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Hi Mohammed. I got it right!! 🙂

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Community Expert ,
May 13, 2023 May 13, 2023

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@MichelleDiamond 

 

good to hear.

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