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Hello. I appear to have found a font that is not working normally.
I've been banging my head on the wall off and on for about a week now trying to get Athelas to sync to my desktop as we use it on one of our sites. I assumed font syncing in general wasn't working for me at all. However, I thought to try some different ones this morning and others sync just fine and appear in my applications as expected.
When I chose to sync Athelas, I see the Creative Cloud app sync animation happen, and then the notification center says "four files removed". Pretty sure that should be "installed".
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Hi Troy,
I tested that font on my Windows 7 system and it worked okay.
Can you try removing it via https://typekit.com/account/synced_fonts
and reinstalling?
-Dave
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Hi Troy,
I'm sorry you ran into trouble here. This is Ben from Typekit support. I would be happy to help you sort this out. If Dave's suggestions above don't solve the issue, please shoot us an email at: support@typekit.com and we can help debug this issue.
Cheers,
Benjamin
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I've sent my log files to Liz. It still does not work for me, I am on the Macintosh platform.