Behance is not free everyone

New Here ,
Aug 29, 2022 Aug 29, 2022

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I have been using Behance for a decade actively. I posted several works, interacted with other designers, and created moodboards. A few weeks ago I lost access to my Behance account. When I try to visit behance.com, it says that I have no longer access to this product. I contacted Adobe support and they told me that in order to access my Behance account I need to buy an Adobe subscription. They didn't tell me why is this. Other users can use Behance for free, I cannot.

Screen Shot 2022-08-29 at 1.32.39 PM.pngScreen Shot 2022-08-29 at 1.48.08 PM.png

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

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Hi @kristófk89775109 ,

 

We're sorry to hear about your difficulties. Could you please try this link and let us know if that helps: https://helpx.adobe.com/ca/creative-cloud/kb/behance-integration-faq.html

 

We're here to help.

 

Regards,

Tarun

 

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New Here ,
Aug 30, 2022 Aug 30, 2022

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Thank you for the link. I have no problem logging in to my account. The problem is that Adobe wants me to pay to get my Behance profile back. I contacted Behance support too but they didn't respond. It would help to bring this case forward if they would tell me how much they want for the account and if this is a one-time payment or if they will keep demanding more money in the future

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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@kristófk89775109 

 

I found this from Bēhance:

https://help.behance.net/hc/en-us/articles/204483894-Guide-Intro-to-Behance

 

Is Behance Free?

Yes! Participation in Behance is free, and there are no restrictions on the number of projects a member can create. There is also no limit on the number of images/media users can upload. The Behance platform is free for creative professionals across disciplines.

 

 

Did you submit a request for help?

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

 

Jane

 

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New Here ,
Aug 31, 2022 Aug 31, 2022

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Hi Jane

 

Yes, I did. I referred to this statement too (that Behance is free) when I was talking to Nisha from Adobe support. The response was this "

Dear Kristóf , you will need to have a subscription plan with Adobe in order to access your Behance account. "

 

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New Here ,
Aug 31, 2022 Aug 31, 2022

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Confirmed again by another agent: Behance is not free for me

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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If I'm reading that correctly, Ekta is agreeing with you that Behance is free and no subscription is needed. Did you try following the link given?

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New Here ,
Sep 01, 2022 Sep 01, 2022

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You are right regarding Ekta's message, my bad. BUT! I submitted several requests (even before Ekta sent me that link) and they did not respond so far.

This whole case is obvious. They could unblock my account with a click, but they don't want to and I will not pay a ransom

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