Can sign in to adobe creative cloud windows 11

[Joe Bodego]

I am at a lost here, all of a sudden i cant log into my creative cloud on the desktop or online, in any browser. I get this error "{"error":"invalid_scope"}" Can you help?

[kglad]

what about with with a mobile?

[Joe Bodego · Accepted solution]

I figured it out and i would like to share it,

The issue was the firewall settings, for some unknown reason my "Adobe Unlicence Pop-Up" was turned off, I am amazed that the adobe tech who had remote access to my computer could not figure this out.. So here is the setting I changed and everything came back to life.

1. Go to windows defender firewall with advanced security
2. Select outbound Rules
3. Select outbound rules
4. select Adobe Unlicensed Pop-up
5. In the actions panel select the properties, double click and enable. 

That did it for me,

 

[kglad]

thanks for the update.