Can't access Creative Cloud files

Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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Help! I'm trying to download all my creative cloud files to my desktop and it seems impossible. I have made them all available for offline use but they aren't showing up in my local folder. 

 

The files in question were created using Adobe Sketch / Fresco on an iPad pro.

 

I can ony open 2 files through the app or a browser - these have the file extension .PSDC but all of my other files seem to have the extension .GEM (screenshot below) and they do not have the option to open.

Screen Shot 2021-08-07 at 8.38.27 am.png

 

Ideally I just want to download all the folders and contents from Creative Cloud to my local drive - is there any way to do this? Have been looking for solutions for an hour now - why is it so damn hard?!

 

Hardware: 2021 24inch M1 iMac / OS: Big Sur 11.4  / Apps: latest Adobe apps

TOPICS
Cloud storage web assets , File sync

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Community Expert ,
Aug 06, 2021 Aug 06, 2021

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LATEST

Adobe Sketch & Illustrator Draw are End of Life. Migrate files to Fresco.

https://helpx.adobe.com/mobile-apps/help/sketch-draw-end-of-support.html

 

Share Fresco files with Illustrator & Photoshop:

https://helpx.adobe.com/in/fresco/using/fresco-and-illustrator.html

https://helpx.adobe.com/fresco/using/fresco-and-photoshop.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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