Can't edit my Portfolio site

Forum|Forum|6 years ago
January 14, 2020
5 replies
4279 views

Since a while i am not able too edit my portfolio site wich i made about two years ago. When i open portfolio (on my account) it says i have no sites yet. The my portfolio site is still working properly but i want too edit some stuff. I hop en someone can help me with this issue

Kind regards, Bert Vonk

[Personal information removed by moderator.]

Creative Cloud

Correct answer Nancy OShea

You need a paid Creative Cloud plan to access your Portfolio editing console.

Log-in to your Adobe Account below to confirm your Creative Cloud subscription is active and payment details are current.

https://account.adobe.com/plans

If you still require help, submit a request below.

Contact Portfolio

sicinius

Participant

I have the same problem. It is nothing to do with account payment status. It happened about a month ago then all was OK after a couple of hours. Since you need an CC plan to use Portfolio and other things such as PS and Lightroom continue to work, something else, very inconvenient, woudl appear to be going on.

kglad

Community Expert

@sicinius

then

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Aneekebeth

Participant

I'm having the same issue. This has been going on for a while. Im able to open the website for my portfolio (anasomera.myportfolio.com) but it's not in my Porfolio Edit page. I tried to create a new one... but my portfolio name isn't available. Probably because I'm already using it. Please help!

kglad

Community Expert

did you contact portfolio support?

K

Kannis@AK

Participant

I have the same issue. The "edit my portfolio" button is not showing even after I login in to my paid creative cloud account. I can't edit my portfolio for quite a while already.

A

Alisha35474532nidg

Participant

Hi I am in the same situation right now, I cannot access the editing of my portfolio website but I do have a creative cloud subscription. How did you resolve this problem?