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Can't install or run Creative cloud (error code 207)

New Here ,
Feb 10, 2024 Feb 10, 2024

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Rham5E22_0-1707557866333.png

 

Hello

Prior to that I already had Adobe Cloud on my laptop, but the screen was lagging and couldn't run it with every attempt, therefore I did all the below solutions:

1- Delete and re-install (Now it won't even pass 1% installation)

2- I deleted my anti-virus program.

3. I tried turning off windows defender firewall (nothing changed)

4. Shut down and restarted the comupter million times.

 

But since I can't enter some adobe links (such as https://creativecloud.adobe.com/apps/download/photoshop) I figured out that the adobe cloud services are blocked and I don't know how to make it work, I'm not that good with computers therefore I'm not sure if I have followed some of the solutions correctly on the internet such as how to allow a website through command prompt, I kept copying and pasting adobe links blindly not knowing whether how it's actually working and nothing changed.

 

Please help me I desperatly need to work on Photoshop asap.

 

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Cloud storage web assets

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Community Expert ,
Feb 10, 2024 Feb 10, 2024

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https://helpx.adobe.com/download-install/kb/licensing-errors.html

 

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New Here ,
Feb 10, 2024 Feb 10, 2024

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Done all, nothing changed 😕

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Community Expert ,
Feb 10, 2024 Feb 10, 2024

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if you're still seeing a 207 error, contact adobe support via chat so they can check your computer. 

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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New Here ,
Feb 16, 2024 Feb 16, 2024

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I just contacted them with twitter X and they have only provided me links with nothing new

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Community Expert ,
Feb 16, 2024 Feb 16, 2024

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suspend any firewalls you have, esp win defender and retry.

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