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Can't Restore Deleted Files From Cloud

Participant ,
Jun 20, 2023 Jun 20, 2023

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I'm trying to restore a file that I deleted from Adobe Creative Cloud, but it won't load the files. I've attached a screenshot. I'm using Windows 11 Pro Version 22H2. 

 

Creative Cloud Deleted Files.jpg

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File sync

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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Participant ,
Jun 20, 2023 Jun 20, 2023

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I don't understand. I'm looking at the files on the Creative Cloud in the Deleted Folder. There is no other choice.

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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all your cc files are on adobe's servers.  if you delete one (of more) they're in the deleted folder (for, at least, 30 days).

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Participant ,
Jun 20, 2023 Jun 20, 2023

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You don't seem to understand. I am looking at the Deleted Files folder on the Adobe Creative Cloud. All the files in that folder show "Unable to Load" as you can see in the screenshot I posted.

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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and i'm telling you to go directly to the adobe sites that are the source of those files.

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Participant ,
Jun 20, 2023 Jun 20, 2023

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And how do I do that? It would be helpful if you gave clearer instructions.

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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you check the 4 websites linked in a previous message.

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