Copy link to clipboard
Copied
Hey,
I don't pretend to renovate my subscription and I want to uninstall the apps, but when I try on creative cloud it shows it uninstalling, but don't uninstall, same thing by other ways.
If I want to try uninstall the creative cloud, it says it is needed for other apps.
I'm not sure If that's because of an bug but, I every time I try uninstalling the apps, it shows uninstalling, but didn't actually uninstall.
What to do?
Copy link to clipboard
Copied
uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
Copy link to clipboard
Copied
I wouldn't be making this post if this were actually working.
It says it's uninstalling, but it's not uninstalling
Copy link to clipboard
Copied
did you download the linked uninstaller?
Copy link to clipboard
Copied
The LInked unistaller I'll, but on the page of the uninstaller it says about uninstall the apps first on CC, and it's not working uninstalling the apps there.
Copy link to clipboard
Copied
did you try to uninstall the cc desktop app before trying to uninstall the adobe apps listed in the cc desktop app?