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kimw85963180
kimw85963180
Participant
September 17, 2015
Question

Can't upload DCP files because file is too big

  • September 17, 2015
  • 1 reply
  • 399 views

Hi, I hope someone can help.

I'm trying to use CC to deliver a DCP of a short film. CC will sync everything except the 5.3GB video mxf!

Can someone tell me if this is a limitation of CC?

I've seen in the FAQs that the exclamation mark will appear on large files while copying to the folder but the symbol stays there once copying is complete and all the other files have already synced up (including the 500MB audio mxf).

Any help would be great!

Cheers,

Kim.

This topic has been closed for replies.

1 reply

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
September 18, 2015

From Creative Cloud Desktop application FAQ:


Is there a file size limit?

With the Creative Cloud Desktop application, you can upload files up to 5 GB. If you attempt to upload anything larger, you may see some unexpected errors.

With the Creative Cloud website, you can upload files up to 1 GB. If you attempt to upload anything larger, you may see some unexpected upload failures.

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