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bdkphoto
Participant
May 19, 2015
Question

Can you download an entire folder or must you download individual files?

  • May 19, 2015
  • 1 reply
  • 6618 views

I can upload an entire folder to the CC easily.  Can full contents of the folder be download at once, or must the files be downloaded individually?

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    1 reply

    Ken G. Rice
    Community Manager
    Ken G. RiceCommunity Manager
    Community Manager
    May 19, 2015

    From the web application at https://assets.adobe.com you can upload multiple files, but not folders. You can only download a single file at a time. File syncing will let you upload folders.

    Ways to work around this are to use file sync in conjunction with Collaborate or Send Link (plus Save to Creative Cloud). Any files from a collaboration will be downloaded to the Creative Cloud Files folder on your computer if you are using file syncing. If someone shares a folder public link with Download enabled then you can use Save to Create Cloud to copy the folder to your files. The folder and it's file will then sync down to your computer.

    Sean August Horvath
    Sean August Horvath
    Participating Frequently
    October 14, 2022

    This is infuriating. I'm on an island without service. Briefly found some and need all files on my harddrive. But there isn't even a "make offline" type option in finder on the files to make sure they're not uploading the majority of the files. It is terrible UX. I'm in shock that Adobe would go so far to do this. And for what purpose? We're using the cloud regardless. Hold on, let me just download the thousand image and hundreds of video files one at a time. Particularly the files in Cloud Documents I need to not be. For like a week. Insane. 

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 14, 2022

      i sympathize, especially having wasted 10 days when i faced a similar problem years ago

       

      my solution, since that problem, is to prep for trips before leaving my reliable high speed home internet connection:  ie,

       

      1. download everything you think you might need, and then download more. 

       

      2. open every adobe app you think you might want to use, and then open more.  leave the apps open (minimized) so you don't have any sign-in issues (which are impossible to resolve with an internect connection).

       

      i know that doesn't help you while you're on that island, but you need not face this ever again.  ie, next time, plan ahead.

       

      p.s. cc web services serve a certain pupose (mostly for file collaboration).  but for many purposes a vanilla (drop box, google drive, one drive etc) cloud storage is better.  nevertheless, my prevacation recommendation still holds for those services, too.

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