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Cannot upload a .tif file of 1.4 to 1.9Gb GB via Creative Cloud Desktop

New Here ,
Oct 26, 2024 Oct 26, 2024

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Dear Community,

As I tried to upload a file to my Creative Cloud via a Desktopn app, I got an error that I'm not allowed to uplaod anythign bigger than 1 Gb.

2024-10-26_21-59-51.jpg2024-10-26_22-00-18.jpg

As far as I could google, i should be able to uplaod files up to 5 Gb on the Desktop app, but seems, that might not be case anymore. Or am I doing smth else wrong?

The file is 1.9 Gb big and in .tif format.

Thanks and regards!

TOPICS
Cloud storage web assets , File sync , Libraries

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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i think 1 gb is the limit.

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New Here ,
Oct 26, 2024 Oct 26, 2024

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Really? As I was googling, I found some links, where it was written, 1 GB is the limit for Website, but via the app it would be 5 Gb. But cannot find now anything in the documentation.

If indeed so, are there any other ways to sync the files, so I can access them on another PC?

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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using a non-adobe solution would be easiest.

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New Here ,
Oct 26, 2024 Oct 26, 2024

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Any recommendations?

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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i use ms onedrive, but google cloud, dropbox and amazon are other contenders.

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New Here ,
Oct 26, 2024 Oct 26, 2024

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Thanks for the hint, might be a good solution

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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you're welcome.

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