Cant access my Behance Account

[Rafael23277475rm2h]

Hi Everyone! 

One of my employees is facing an issue with his personal account, she cant access her original portfolio after we remove her email for our business account, how can i re-link her original portoflio to his personal account? 

when she tries to login with her email, opens up a differente portfolio , completely new > https://www.behance.net/rayanemartins20

She need to re-gain access to his original profile > https://www.behance.net/rayanemartins2

[kglad]

https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

[Rafael23277475rm2h]

Hi kglad! Thanyou for your Reply, but i think that my problem is more correlated with this problem here: 

https://community.adobe.com/t5/enterprise-teams-discussions/lost-acesse-to-my-behance/m-p/13848467

could you help me with this ? 

[kglad · Accepted solution]

either post in that thread and flag one of employees, or https://help.behance.net/hc/en-us/requests/new?linkId=100000269624178&ticket_form_id=4164

[Rafael23277475rm2h]

@Ashish_Harrison  I managed to find just this profile, can you tag or recommend other Adobe employees to help me? I already made a ticket, but they didn't respond to me :c

[Rafael23277475rm2h]

@Bani Verma 

[Rafael23277475rm2h · Accepted solution]

Problem solved! Huge thanks to Adobe's Support Center that reply my ticket. 

[kglad]

@Rafael23277475rm2h 

thank you for the update.

[Thaveesha Ushenya]

@Rafael23277475rm2h Would you be able to recover your original Behance account?