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carpeta de acceso directo a la nube

New Here ,
Nov 25, 2022 Nov 25, 2022

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Podrian ayudarme para sincronizar la carpeta de los archivos existentes en la nube?

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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did you use the cc desktop app preferences or sync settings to assign a cc sync folder?

 

kglad_0-1669388200425.png

 

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New Here ,
Nov 25, 2022 Nov 25, 2022

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como encuentro esa ventana?

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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one way:

 

open the cc desktop app > click the upper right cloud icon > click the gear icon

 

kglad_0-1669388747261.png

 

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New Here ,
Nov 25, 2022 Nov 25, 2022

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ya lo he hecho y aun sigue la carpeta vacia

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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how do you expect it to add files?

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New Here ,
Dec 03, 2022 Dec 03, 2022

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Que lo pueda guardar como guardo los archivos de dropbox, y pueda adjuntarlos desde esa carpeta para enviarlos, si el receptor no tiene creative no deja compartir el archivo, tampoco lo puedo subir a wetransfer...

 

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Community Expert ,
Dec 03, 2022 Dec 03, 2022

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there's probably a translation problem.  use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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