CC Core Sync crashing repeatedly

Question

I'm getting a repeated CC Core Sync crash about every 1.25 minutes. Restarting hasn't fixed the problem.

Screen grab of the incessant error window attached. My OS is Mac OS X 10.10.3.

Can someone please tell me how to fix this issue?

(FYI... I tried three times to contact chat for this problem. The first time failed. The second time I connected after 20 mins and then the 'customer service' person ended the chat without saying a word, the third time it told me that the 24/7 chat line was 'now closed'... nice work, Adobe.)

Chris Cox · Accepted Answer

Right. Easier to just copy/paste as it was several screens long. As I said, this is the latest one.

Process: Core Sync [1062]

Path: /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/MacOS/Core Sync

Identifier: com.adobe.accmac

Version: 1.4.0.297 (1.4.0.297)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Core Sync [1062]

User ID: 502

Date/Time: 2015-06-12 11:35:05.263 +1200

OS Version: Mac OS X 10.10.3 (14D136)

Report Version: 11

Anonymous UUID: 9C8AC473-729F-1777-A3AB-462C1FE1CCE7

Time Awake Since Boot: 4000 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000005a8b0c7bec0

VM Regions Near 0x5a8b0c7bec0:

ATS (font support) (re 000000010c5ff000-000000010c600000 [ 4K] rw-/rwx SM=NUL reserved VM address space (unallocated)

-->

MALLOC_NANO 0000600000000000-0000600000200000 [ 2048K] rw-/rwx SM=COW

Application Specific Information:

objc_msgSend() selector name: release

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff8d9590dd objc_msgSend + 29

1 com.adobe.accmac 0x00000001008ab62f sibcrux::MacAddItemToPlaces(sibcrux::SIB::CStringT<char16_t, sibcrux::SIB::SibStrTrait<char16_t, sibcrux::SIB::ChTraitsSingle<char16_t> > > const&, sibcrux::SIB::CStringT<char16_t, sibcrux::SIB::SibStrTrait<char16_t, sibcrux::SIB::ChTraitsSingle<char16_t> > > const&, sibcrux::SIB::CStringT<char16_t, sibcrux::SIB::SibStrTrait<char16_t, sibcrux::SIB::ChTraitsSingle<char16_t> > >&) + 367

2 com.adobe.accmac 0x00000001005e9872 sibcrux::CsPerformCloudFolderBranding(sibcrux::SIB::CStringT<char16_t, sibcrux::SIB::SibStrTrait<char16_t, sibcrux::SIB::ChTraitsSingle<char16_t> > > const&) + 300

3 com.adobe.accmac 0x00000001005e8dce sibcrux::CsInitializeCloudFolder(sibcrux::SIB::CStringT<char16_t, sibcrux::SIB::SibStrTrait<char16_t, sibcrux::SIB::ChTraitsSingle<char16_t> > > const&, bool, bool, sibcrux::SibTermErr&, sibcrux::SIB::CStringT<char16_t, sibcrux::SIB::SibStrTrait<char16_t, sibcrux::SIB::ChTraitsSingle<char16_t> > >&) + 385

4 com.adobe.accmac 0x00000001005dada4 sibcrux::CsUpdateLocalFolder(sibcrux::CsSyncJob*, std::string const&, sibcrux::SibTermErr&, sibcrux::SIB::CStringT<char16_t, sibcrux::SIB::SibStrTrait<char16_t, sibcrux::SIB::ChTraitsSingle<char16_t> > >&) + 2254

5 com.adobe.accmac 0x000000010059c766 -[ACCController updateLocalfolder] + 285

6 com.adobe.accmac 0x0000000100597ef7 -[ACCController updateActiveCloud:] + 2246

7 libdispatch.dylib 0x00007fff92f98323 _dispatch_call_block_and_release + 12

8 libdispatch.dylib 0x00007fff92f93c13 _dispatch_client_callout + 8

9 libdispatch.dylib 0x00007fff92f9fcbf _dispatch_main_queue_callback_4CF + 861

10 com.apple.CoreFoundation 0x00007fff9096f3f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

11 com.apple.CoreFoundation 0x00007fff9092a68f __CFRunLoopRun + 2159

12 com.apple.CoreFoundation 0x00007fff90929bd8 CFRunLoopRunSpecific + 296

13 com.apple.HIToolbox 0x00007fff8c0d856f RunCurrentEventLoopInMode + 235

14 com.apple.HIToolbox 0x00007fff8c0d81ee ReceiveNextEventCommon + 179

15 com.apple.HIToolbox 0x00007fff8c0d812b _BlockUntilNextEventMatchingListInModeWithFilter + 71

16 com.apple.AppKit 0x00007fff95c299bb _DPSNextEvent + 978

17 com.apple.AppKit 0x00007fff95c28f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

18 com.apple.AppKit 0x00007fff95c1ebf3 -[NSApplication run] + 594

19 com.adobe.accmac 0x00000001005c5103 main + 210

20 com.adobe.accmac 0x000000010058d264 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff8a1f9232 kevent64 + 10

1 libdispatch.dylib 0x00007fff92f96a6a _dispatch_mgr_thread + 52

Thread 2:

0 libsystem_kernel.dylib 0x00007fff8a1f894a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8cdd740d start_wqthread + 13

Thread 3:

0 libsystem_kernel.dylib 0x00007fff8a1f894a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8cdd740d start_wqthread + 13

Thread 4:

0 libsystem_kernel.dylib 0x00007fff8a1f894a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8cdd740d start_wqthread + 13

Thread 5:

0 libsystem_kernel.dylib 0x00007fff8a1f894a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8cdd740d start_wqthread + 13

Thread 6:

Thread 7:

0 libsystem_kernel.dylib 0x00007fff8a1f833a __recvfrom + 10

1 VulcanMessage5.dylib 0x000000010286887d vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 21

2 VulcanMessage5.dylib 0x0000000102866ae0 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 82

3 VulcanMessage5.dylib 0x0000000102866a26 vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50

4 VulcanMessage5.dylib 0x000000010285f740 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 46

5 VulcanMessage5.dylib 0x000000010285fbd0 vcfoundation::io::Serializer::InternalDeserialize() + 30

6 VulcanMessage5.dylib 0x000000010285fb99 vcfoundation::io::Serializer::Deserialize() + 9

7 VulcanMessage5.dylib 0x0000000102865712 vcfoundation::ncomm::Connection::ReadIn() + 22

8 VulcanMessage5.dylib 0x0000000102865439 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 37

9 VulcanMessage5.dylib 0x00000001028650ba vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166

10 VulcanMessage5.dylib 0x000000010286500d vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29

11 VulcanMessage5.dylib 0x0000000102852c02 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50

12 VulcanMessage5.dylib 0x000000010285367d adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 995

13 VulcanMessage5.dylib 0x00000001028662dc vcfoundation::thread::AbstractThread::Run() + 50

14 VulcanMessage5.dylib 0x0000000102869d19 vcfoundation::thread::Thread::ThreadProc(void*) + 9

15 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

16 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

17 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 8:

0 libsystem_kernel.dylib 0x00007fff8a1f921a kevent + 10

1 com.adobe.accmac 0x0000000100827535 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 277

2 com.adobe.accmac 0x0000000100679de4 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 302

3 com.adobe.accmac 0x00000001008269a5 boost::asio::io_service::run() + 41

4 com.adobe.accmac 0x00000001008de372 boost::(anonymous namespace)::thread_proxy(void*) + 130

5 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

6 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

7 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 9:

0 libsystem_kernel.dylib 0x00007fff8a1f8136 __psynch_cvwait + 10

1 com.adobe.accmac 0x0000000100827567 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 327

2 com.adobe.accmac 0x0000000100679de4 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 302

3 com.adobe.accmac 0x000000010067727d musync::Actor::runWorker() + 173

4 com.adobe.accmac 0x00000001008de372 boost::(anonymous namespace)::thread_proxy(void*) + 130

5 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

6 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

7 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 10:

0 libExManCoreLibCoreSync64.dylib 0x000000010799bcb0 SSL_library_init + 0

1 libExManCoreLibCoreSync64.dylib 0x00000001079f8bc6 Poco::Crypto::OpenSSLInitializer::initialize() + 86

2 libExManCoreLibCoreSync64.dylib 0x000000010768009c ADOBE_EXMAN::SSLInitializer::SSLInitializer() + 46

3 libExManCoreLibCoreSync64.dylib 0x00000001075e6faa ADOBE_EXMAN::CExtensionManager::CExtensionManager() + 312

4 libExManCoreLibCoreSync64.dylib 0x00000001075e7826 ADOBE_EXMAN::CExtensionManager::getInstance() + 40

5 libExManCoreLibCoreSync64.dylib 0x00000001075af6c7 ExManInit + 93

6 com.adobe.ExchangePlugin 0x0000000106093aa9 CEPTaskManager::initMainloop() + 715

7 com.adobe.ExchangePlugin 0x000000010609047e CEPTaskManager::mainloop() + 112

8 com.adobe.ExchangePlugin 0x00000001060ff06b Poco::ThreadImpl::runnableEntry(void*) + 91

9 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

10 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

11 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 11:

0 libsystem_kernel.dylib 0x00007fff8a1f34de mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff8a1f264f mach_msg + 55

2 libFontRegistry.dylib 0x00007fff96e83647 XTSendUnregisterFonts + 144

3 libFontRegistry.dylib 0x00007fff96e8d6f2 TGlobalFontRegistryImp::UnregisterFonts(__CFArray const*, unsigned int, __CFArray const**, __CFArray const**) const + 194

4 libFontRegistry.dylib 0x00007fff96e9d1e7 XTUnregisterFonts2 + 265

5 libFontRegistry.dylib 0x00007fff96e9d059 XTUnregisterFont2 + 85

6 com.apple.CoreText 0x00007fff98251a59 CTFontManagerUnregisterFontsForURL + 185

7 com.adobe.livetype 0x000000010629234a LTDeactivateFont(LiveType*, __CFURL const*) + 109

8 com.adobe.livetype 0x000000010626837f LTUnregisterAndDeleteFontCB(void*, __CFURL const*) + 248

9 com.adobe.livetype 0x0000000106263527 LTShallowWalkDir(__CFURL const*, bool (*)(void*, __CFURL const*), void*) + 174

10 com.adobe.livetype 0x00000001062687fb activatorProc(LiveType*) + 529

11 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

12 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

13 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 12:

0 libsystem_kernel.dylib 0x00007fff8a1f8136 __psynch_cvwait + 10

1 com.adobe.livetype 0x000000010628b5bf LTMessageHandlerProc(LiveType*) + 201

2 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

3 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

4 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 13:

0 libsystem_kernel.dylib 0x00007fff8a1f8136 __psynch_cvwait + 10

1 com.adobe.livetype 0x000000010626a98e timerProc(LiveType*) + 150

2 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

3 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

4 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 14:

0 libsystem_kernel.dylib 0x00007fff8a1f351a semaphore_wait_trap + 10

1 libdispatch.dylib 0x00007fff92f9ac55 _dispatch_semaphore_wait_slow + 213

2 com.apple.HIToolbox 0x00007fff8c0e9921 _BeginEventReceiptOnThread + 138

3 com.apple.AppKit 0x00007fff95cf1609 _NSEventThread + 39

4 libsystem_pthread.dylib 0x00007fff8cdd9268 _pthread_body + 131

5 libsystem_pthread.dylib 0x00007fff8cdd91e5 _pthread_start + 176

6 libsystem_pthread.dylib 0x00007fff8cdd741d thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x00007fff7af6d988 rcx: 0xbadd85a8b0c7bead rdx: 0x00007fff7af75560

rdi: 0x00006000002b2e40 rsi: 0x00007fff8ba6bfed rbp: 0x00007fff5f672c90 rsp: 0x00007fff5f672c48

r8: 0x00007fff5f672ba0 r9: 0x00007fff7a683300 r10: 0x00007fff8ba6bfed r11: 0x000005a8b0c7bea8

r12: 0x000060000086d000 r13: 0x0000000000000003 r14: 0x0000608000168580 r15: 0x00006000002b2e40

rip: 0x00007fff8d9590dd rfl: 0x0000000000010202 cr2: 0x000005a8b0c7bec0

Logical CPU: 2

Error Code: 0x00000004

Trap Number: 14

Binary Images:

0x10058b000 - 0x1022edff7 +com.adobe.accmac (1.4.0.297 - 1.4.0.297) <5337C9A4-9CC6-3D60-B260-8595D1703B8A> /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/MacOS/Core Sync

0x102834000 - 0x102837fff +com.adobe.AdobeCrashReporter (7.1 - 7.1.4) <A33546D9-3E26-38A2-88FE-C7C46B4CD989> /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

0x102845000 - 0x10288dff7 +VulcanMessage5.dylib (5.1.0.50 - 5.1.0.50 Copyright 2015, Adobe Systems Incorporated. All rights reserved.) <745353D7-D546-3F43-AEF2-C56E463C0FBC> /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/Frameworks/VulcanMessage5.dylib

0x1028cb000 - 0x102901ff7 libssl.0.9.8.dylib (52.20.2) <CF2F5CC1-A72E-3ECF-8F98-330ABABBAFD1> /usr/lib/libssl.0.9.8.dylib

0x10291b000 - 0x102987fff +com.adobe.devtech.gude (???) <2D4A0846-DA89-36F6-8336-2D9F10E9A422> /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/Frameworks/gude.framework/Versions/A/gude

0x105f84000 - 0x105f8eff7 +com.adobe.CCSyncPlugin.framework (8.2.0 - 8.2.0.16) <9F409138-FE2B-3D19-A5F2-1154B11B2B56> /Applications/Utilities/Adobe Creative Cloud/*/CCSyncPlugin.framework/CCSyncPlugin

0x105fa3000 - 0x106000fff +com.adobe.DesignLibraryPlugin (1.0.1.30 - 1.0.1.30) <718FC66A-7493-3EC4-827C-9EDA9BE4DAF1> /Applications/Utilities/Adobe Creative Cloud/*/DesignLibraryPlugin.framework/DesignLibraryPlugin

0x106080000 - 0x1061b9ff7 +com.adobe.ExchangePlugin (1.4.0.361 - 1.4.0.361) <9980336B-46F3-3EC0-B077-ACFD6BDA73E7> /Applications/Utilities/Adobe Creative Cloud/*/ExchangePlugin.framework/ExchangePlugin

0x106262000 - 0x1062c2fff +com.adobe.livetype (1 . 0 . 0 - 1 . 0 . 0) <6F13E6D1-CB4A-3E1C-BB8F-735D701913CC> /Applications/Utilities/Adobe Creative Cloud/*/LiveType.framework/livetype

0x10633f000 - 0x106347ff7 +com.adobe.SynKitPlugin (1.0.0.50 - 1.0.0.50) <9BFB674E-31DB-3C51-84D1-473E19F3265A> /Applications/Utilities/Adobe Creative Cloud/*/SynKit.framework/SynKit

0x1075ac000 - 0x107eddfdf +libExManCoreLibCoreSync64.dylib (7.3.2.m.51 - 7.3.2.m.51) <7F92C410-6549-379E-83F7-67C33FA6A881> /Applications/Utilities/Adobe Creative Cloud/*/libExManCoreLibCoreSync64.dylib

0x7fff63c6d000 - 0x7fff63ca3837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld

0x7fff8a1e2000 - 0x7fff8a1fffff libsystem_kernel.dylib (2782.20.48) <EAFD7BD0-0C30-3E7D-9528-F9916BA0167C> /usr/lib/system/libsystem_kernel.dylib

0x7fff8a200000 - 0x7fff8a208fff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib

0x7fff8a209000 - 0x7fff8a253ff7 com.apple.HIServices (1.22 - 522.1) <E8BD41E4-7747-3CAF-807A-5CA9AD16B525> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x7fff8a254000 - 0x7fff8a2f6fff com.apple.Bluetooth (4.3.4 - 4.3.4f4) <A1120885-F31B-3C13-9B0D-2589F391CC7A> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth

0x7fff8a2f7000 - 0x7fff8a30fff7 libexpat.1.dylib (12) <C5FE8836-E277-3162-9D15-6735321CB2C6> /usr/lib/libexpat.1.dylib

0x7fff8a334000 - 0x7fff8a3a0fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <5E228544-77A9-3AA5-8355-E8F6626F50E7> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x7fff8a400000 - 0x7fff8a471ffb com.apple.ApplicationServices.ATS (360 - 375.2) <2338AF23-528F-359A-847F-8B04E49E2B84> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x7fff8a530000 - 0x7fff8a57dff7 com.apple.print.framework.PrintCore (10.3 - 451.1) <DE992474-0841-38A1-B4F6-46D653E454D5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x7fff8a72e000 - 0x7fff8a856ff7 com.apple.coreui (2.1 - 308.6) <DEA5D3E1-D333-302B-A6CF-7643BFDFAED0> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x7fff8a857000 - 0x7fff8a863ff7 com.apple.OpenDirectory (10.10 - 187) <1E07769D-68DE-3BF2-8E9E-A1E98BF70D1B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x7fff8a92b000 - 0x7fff8a963fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x7fff8a964000 - 0x7fff8a97eff7 libextension.dylib (55.2) <3BB019CA-199A-36AC-AA22-14B562138545> /usr/lib/libextension.dylib

0x7fff8a97f000 - 0x7fff8a9a3ff7 com.apple.Sharing (328.16 - 328.16) <F96C7040-5FAF-3BC6-AE1E-5BF9CBE786C4> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing

0x7fff8a9a4000 - 0x7fff8a9a6fff libsystem_configuration.dylib (699.1.5) <20F3B077-179D-3CB0-A3C1-C8602D53B4DB> /usr/lib/system/libsystem_configuration.dylib

0x7fff8a9a7000 - 0x7fff8a9abfff libCoreVMClient.dylib (79.1) <201EF6DF-5074-3CB7-A361-398CF957A264> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x7fff8a9ac000 - 0x7fff8aaeefff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib

0x7fff8aaef000 - 0x7fff8aaf1fff com.apple.loginsupport (1.0 - 1) <DAAD7013-A19D-3858-BFF7-DE1DAF664401> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport

0x7fff8aaf2000 - 0x7fff8ac16ff7 com.apple.LaunchServices (644.56 - 644.56) <20AABB1C-9319-3E4D-A024-51B0DD5FCD3B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x7fff8ac17000 - 0x7fff8ac44fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x7fff8ad78000 - 0x7fff8b185ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x7fff8b1a3000 - 0x7fff8b464ff7 com.apple.WebKit (10600 - 10600.5.17) <5724ED63-1C75-3090-B60A-DA484A9DBDE2> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x7fff8b465000 - 0x7fff8b46efff libGFXShared.dylib (11.1.2) <0BAF2EA8-3BC4-3BF4-ABB6-A6E0A1F3F6A5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

0x7fff8b46f000 - 0x7fff8b4a7fff libsystem_network.dylib (412.20.3) <589A5F67-BE2A-3245-A181-0ECC9B53EB00> /usr/lib/system/libsystem_network.dylib

0x7fff8b4b1000 - 0x7fff8b4b1fff libOpenScriptingUtil.dylib (162.1) <E0605012-0DDB-3150-8FD0-699376FA3CD0> /usr/lib/libOpenScriptingUtil.dylib

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0x7fff933a2000 - 0x7fff933f1ff7 com.apple.opencl (2.4.2 - 2.4.2) <4A9574ED-15CF-3EBB-B4C0-D30F644D6C74> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x7fff93464000 - 0x7fff93464fff com.apple.CoreServices (62 - 62) <C69DA8A7-B536-34BF-A93F-1C170E2C6D58> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff93465000 - 0x7fff93466fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib

0x7fff93467000 - 0x7fff93467fff com.apple.Carbon (154 - 157) <9BF51672-1684-3FDE-A561-FC59A2864EF8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff93468000 - 0x7fff93484fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage

0x7fff9376b000 - 0x7fff93793fff libxpc.dylib (559.20.9) <D35D0DB2-D7BD-3BE4-8378-062BFE545E1D> /usr/lib/system/libxpc.dylib

0x7fff9379d000 - 0x7fff937a0fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help

0x7fff937cf000 - 0x7fff938deff3 com.apple.desktopservices (1.9.3 - 1.9.3) <FEE11342-5BC4-37A7-8169-DA48BE17B9C9> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x7fff9390b000 - 0x7fff939a0ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <9150C2B7-2E6E-3509-96EA-7B3F959F049E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync

0x7fff939a1000 - 0x7fff939f0ff7 libstdc++.6.dylib (104.1) <803F6AC8-87DC-3E24-9E80-729B551F6FFF> /usr/lib/libstdc++.6.dylib

0x7fff93c37000 - 0x7fff93c54ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib

0x7fff93d0c000 - 0x7fff93e00fff libFontParser.dylib (134.2) <9F57B025-AB9C-31DD-9D54-2D7AB1298885> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fff93e36000 - 0x7fff93e38ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib

0x7fff93e39000 - 0x7fff93e46ff3 com.apple.ProtocolBuffer (1 - 228.0.1) <3429EB06-9F0E-355F-B9AB-F72879177398> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer

0x7fff93e47000 - 0x7fff93e4fff3 com.apple.CoreServices.FSEvents (1210.20.1 - 1210.20.1) <84F79D3E-7B5E-3C93-8479-35794A3F125E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents

0x7fff93e50000 - 0x7fff93e6ffff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet

0x7fff93e70000 - 0x7fff93e81ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib

0x7fff93f21000 - 0x7fff93fb5fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink

0x7fff93fb6000 - 0x7fff93fc8ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture

0x7fff93fc9000 - 0x7fff940f9fff com.apple.UIFoundation (1.0 - 1) <466BDFA8-0B9F-3AB0-989D-F9779422926A> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation

0x7fff94168000 - 0x7fff949c3ff3 com.apple.CoreGraphics (1.600.0 - 779.11) <EFAB294A-B307-38C5-A3B0-159159B41057> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x7fff94a32000 - 0x7fff94a37fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fff94a4c000 - 0x7fff94a5dfff libsystem_coretls.dylib (35.20.2) <6084A531-2523-39F8-B030-811FA1A32FB5> /usr/lib/system/libsystem_coretls.dylib

0x7fff94a6d000 - 0x7fff94a6efff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib

0x7fff94a6f000 - 0x7fff94da0fff com.apple.Foundation (6.9 - 1153.20) <F0FF3A5D-C5B7-34A1-9319-DE1EF928E58E> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff94db4000 - 0x7fff94e08fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib

0x7fff94e1f000 - 0x7fff94e23fff com.apple.TCC (1.0 - 1) <CCA42EE2-3400-3444-9486-BC454E60D944> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x7fff94e24000 - 0x7fff94f61fff com.apple.ImageIO.framework (3.3.0 - 1237) <138A800C-14B7-36C2-AB04-E162602C97E3> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x7fff94f9b000 - 0x7fff94ffafff com.apple.AE (681.2 - 681.2) <181B3B06-2DC6-3E4D-B44A-2551C5E9CF6F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

0x7fff94ffb000 - 0x7fff9501bfff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices

0x7fff9501c000 - 0x7fff9508affb com.apple.Heimdal (4.0 - 2.0) <7697A837-98B8-3BDB-A7D2-8ED4C9ABC510> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x7fff9508b000 - 0x7fff950e5ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling

0x7fff9510b000 - 0x7fff953daff3 com.apple.CoreImage (10.3.4) <C1AE8252-A95D-3BF4-83B8-BE85E979F2CB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage

0x7fff953db000 - 0x7fff953e8fff libxar.1.dylib (255) <7CD69BB5-97BA-3858-8A8B-2F33F129E6E7> /usr/lib/libxar.1.dylib

0x7fff95466000 - 0x7fff9547bffb libCGInterfaces.dylib (294.1) <1A6AADE6-09EC-3054-85F9-E6A3607EBA70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib

0x7fff9547c000 - 0x7fff9549dfff com.apple.framework.Apple80211 (10.3 - 1030.71.6) <D3862426-2586-3DF7-BA75-9A184FCD74C4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x7fff954ec000 - 0x7fff95503ff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib

0x7fff95794000 - 0x7fff95979ff7 libicucore.A.dylib (531.48) <3CD34752-B1F9-31D2-865D-B5B0F0BE3111> /usr/lib/libicucore.A.dylib

0x7fff959a7000 - 0x7fff959f3fff com.apple.corelocation (1486.17 - 1615.24) <8825B3E2-E053-3E01-AE31-793443962D06> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

0x7fff959f4000 - 0x7fff95a68ffb com.apple.securityfoundation (6.0 - 55126) <42589E18-D38C-3E25-B638-6E29740C224C> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

0x7fff95af4000 - 0x7fff95b19ff7 libPng.dylib (1237) <CFBF1344-36AB-3AAE-B2EB-9FC1369F967F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x7fff95b98000 - 0x7fff96719ff7 com.apple.AppKit (6.9 - 1347.57) <B214D528-7D1C-39B2-BE36-821D417A0297> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff967b2000 - 0x7fff967b2ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib

0x7fff967c6000 - 0x7fff967d6ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib

0x7fff967da000 - 0x7fff967deff7 libGIF.dylib (1237) <0990002D-CA11-325D-A432-3A333F2CC088> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x7fff96aa0000 - 0x7fff96ad0fff com.apple.GSS (4.0 - 2.0) <A37BAF76-C262-3292-B82D-F004CAC5F333> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x7fff96ad1000 - 0x7fff96ad1fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x7fff96b87000 - 0x7fff96c05fff com.apple.CoreServices.OSServices (640.4 - 640.4) <20121A5E-7AB5-3624-8CF0-3562F97C8A95> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices

0x7fff96d98000 - 0x7fff96e21ff7 com.apple.CoreSymbolication (3.1 - 57020.1) <85707039-0C8A-3409-B0B5-153431CC1841> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication

0x7fff96e22000 - 0x7fff96e2dff7 libkxld.dylib (2782.20.48) <28EF8328-E3E2-336A-974B-FB1BF119D55A> /usr/lib/system/libkxld.dylib

0x7fff96e72000 - 0x7fff96eb8ff7 libFontRegistry.dylib (134.1) <CE41D8C2-BEED-345C-BC4F-3775CC06C672> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x7fff96eb9000 - 0x7fff96fabfff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib

0x7fff96faf000 - 0x7fff97402fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x7fff97403000 - 0x7fff9740eff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <A5640275-E2A6-3856-95EF-5F0DC440B10C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff9749a000 - 0x7fff97718fff com.apple.RawCamera.bundle (6.04 - 791) <B6139D16-972F-3BC4-A61B-2F226F7666DB> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

0x7fff97774000 - 0x7fff97777ff7 libdyld.dylib (353.2.1) <9EACCA38-291D-38CC-811F-7E9D1451E2D3> /usr/lib/system/libdyld.dylib

0x7fff97985000 - 0x7fff97985ff7 liblaunch.dylib (559.20.9) <FA89A113-696E-3271-8FE1-A0D7324E8481> /usr/lib/system/liblaunch.dylib

0x7fff979ab000 - 0x7fff979b1fff libsystem_trace.dylib (72.20.1) <840F5301-B55A-3078-90B9-FEFFD6CD741A> /usr/lib/system/libsystem_trace.dylib

0x7fff979b2000 - 0x7fff97de2fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

0x7fff97de3000 - 0x7fff97e81fff com.apple.Metadata (10.7.0 - 917.35) <8CBD1D32-4F4B-3F9A-AC65-76F2B5376FBF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x7fff97fb7000 - 0x7fff97fc0ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib

0x7fff97fc1000 - 0x7fff97fd4ff7 com.apple.CoreBluetooth (1.0 - 1) <8D7BA9BA-EB36-307A-9119-0B3D9732C953> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

0x7fff97fd5000 - 0x7fff98185ff3 com.apple.QuartzCore (1.10 - 361.18) <ACA61D8F-9535-3141-8FDD-AC3EF6BF0806> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff98186000 - 0x7fff9829fffb com.apple.CoreText (352.0 - 454.6) <D45790B0-E1A3-3C7D-8BA2-AB71D2CFA7FB> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x7fff982be000 - 0x7fff982c9ff7 com.apple.CrashReporterSupport (10.10 - 631) <D87A64FA-64B1-3B23-BB43-ADE173C108C6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport

0x7fff982ca000 - 0x7fff98339fff com.apple.SearchKit (1.4.0 - 1.4.0) <80883BD1-C9BA-3794-A20E-476F94DD89A9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x7fff989ac000 - 0x7fff9996effb com.apple.WebCore (10600 - 10600.5.17) <587F71B3-28E7-3EBC-87B3-1F5E1D8C1349> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore

0x7fff9996f000 - 0x7fff99ad6ffb com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5678FC94-456A-3F5F-BA9A-10EB6E462997> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x7fff99c13000 - 0x7fff99ca9ff7 com.apple.cloudkit.CloudKit (283.67.2 - 283.67.2) <79F5AD38-61D5-30E6-96DC-974351D4195B> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit

0x7fff99cd8000 - 0x7fff99cdbfff com.apple.xpc.ServiceManagement (1.0 - 1) <9E025823-660A-30C5-A568-223BD595B6F7> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement

0x7fff99cdc000 - 0x7fff99ceaff7 com.apple.opengl (11.1.2 - 11.1.2) <864B35BF-1E76-382B-8D5F-38C7282621E6> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff99ceb000 - 0x7fff99d37ff7 libcups.2.dylib (408.2) <E8AD18F9-61E4-3791-B840-504468C25556> /usr/lib/libcups.2.dylib

0x7fff99e2b000 - 0x7fff99e45ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x7fff99e46000 - 0x7fff99e4bffb libheimdal-asn1.dylib (398.10.1) <A7B6447A-6680-3625-83C3-993B58D5C43F> /usr/lib/libheimdal-asn1.dylib

0x7fff99e4c000 - 0x7fff99e55ff3 com.apple.CommonAuth (4.0 - 2.0) <BA9F5A09-D200-3D18-9F4A-20C789291A30> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x7fff99e79000 - 0x7fff99e7fff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib

0x7fff99e80000 - 0x7fff99e81fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 2035

thread_create: 2

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=262.0M resident=192.3M(73%) swapped_out_or_unallocated=69.7M(27%)

Writable regions: Total=120.1M written=11.0M(9%) resident=14.1M(12%) swapped_out=0K(0%) unallocated=106.0M(88%)

REGION TYPE VIRTUAL

=========== =======

ATS (font support) 32.1M

ATS (font support) (reserved) 4K reserved VM address space (unallocated)

CG image 1368K

CG shared images 144K

Image IO 1352K

Kernel Alloc Once 8K

MALLOC 53.1M

MALLOC (admin) 32K

Memory Tag 242 12K

STACK GUARD 56.1M

Stack 14.2M

Stack (reserved) 520K reserved VM address space (unallocated)

VM_ALLOCATE 17.1M

__DATA 19.0M

__IMAGE 528K

__LINKEDIT 83.8M

__TEXT 178.1M

__UNICODE 552K

mapped file 49.2M

shared memory 4K

=========== =======

TOTAL 507.2M

TOTAL, minus reserved VM space 506.6M

We are seeing a few reports of problems with the new CreativeCloud app update.

We are still investigating these issues and will post updates when we have more information.

Based on what we've seen so far, here are some workarounds for the known issues:

1) Delete ~/Library/Application Support/Adobe/CoreSync/*.db* (should be 3 or 4 files, but could be more if you have multiple accounts signing into CreativeCloud)

2) Click on the Creative Cloud Files link in the Finder (left side, under Favorites) - the OS will see that it's a bad link and should remove it from Favorites and replace it almost immediately with a working link.

Let me know if these help or not, so we can provide additional information if necessary.

ThomasNorden · Answer

I am having the same issue. I will try the workaround. I couldn't find any files in the library folder.

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