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CC Library storage issue

New Here ,
Oct 17, 2022 Oct 17, 2022

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For the last month or so I keep getting a message that my library storage is full and therefore not syncing.

I have only used 1.9GB of my 1TB storage so this is not accurate. I started by deleting some old files out of my libaries and then permanently deleting those items from the delete folder. But I'm still having issues. 

 

Screen Shot 2022-10-17 at 9.11.17 AM.png

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Libraries

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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New Here ,
Oct 17, 2022 Oct 17, 2022

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Thanks. I'll give it a shot!

 

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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it's quick, so you should know by now if it worked.

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