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Nikon ShootR™
Known Participant
November 15, 2022
Question

CC My Files

  • November 15, 2022
  • 1 reply
  • 1262 views

Using Windows-10 version of CC desktop,  ...Creative Cloud Files/_Cloud Documents, and only some files are synched. The CC APP shows 32 images, but _Cloud Documents only shows 11.

 

Also, how do I access the images saved from PS to CC/My Files?  I cannot copy them or access them from any app.

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 15, 2022

go to your cc web site by opening cc desktop app>clicking cloud icon>cc web

 

 

check all 8 folders (4 in your files, 2 in shared with you, 1 in shared with you, 1 in deleted)

 

click the lightroom link at bottom left of your cc web page

Nikon ShootR™
Known Participant
November 15, 2022

Thanks kglad, only 11 of the 32 image files are there. I have synch'd CC Desktop several times. CC reports File Synching is up to date.

I also cannot figure out how I can download the 32 images to my physical drives. Not all right-clicks allow download.

Nikon ShootR™
Known Participant
November 15, 2022

there are 32 files in your local sync folder or 32 in the web sync folder?


There are 32 in the Desktop CC, under Your Files.