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I can't run virus software unless I close Creative Cloud Content Manager and I cannot find an option to do so I'm on os 15.6.1
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you mean you have os catalina, 10.15.6.1?
what virus software?
<moved from download&install>
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I don't know what Creative Cloud content manager means. I suppose it could mean Creative Cloud Desktop App which is used to install/upgrade and manage your CC apps & services.
From CC desktop app, hit Cmd + Q. Select QUIT to close the app.
Hope that helps.