Cloud not syncing it just says "getting storage information"

New Here ,
Dec 31, 2021 Dec 31, 2021

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So i recently bought a new Mac and logged in to my adobe apps but my creative cloud is not syncing at all even after trying to troubleshoot, reinstalling, log out/in and forcing quit in activity monitor...someone please help 😞

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Cloud storage web assets , File sync

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Community Expert ,
Jan 04, 2022 Jan 04, 2022

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reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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