Cloud not syncing it just says "getting storage information"

[Sherylll]

So i recently bought a new Mac and logged in to my adobe apps but my creative cloud is not syncing at all even after trying to troubleshoot, reinstalling, log out/in and forcing quit in activity monitor...someone please help 😞

[kglad]

reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R