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Cloud Storage Full

New Here ,
Jul 12, 2023 Jul 12, 2023

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I have the 20GB storage plan and I've deleted all Files/Libraries and empty the deleted folder but ive still got 10.GB being used, what can I do to get back to having the full 20GB available?

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Cloud storage web assets

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Community Expert ,
Jul 12, 2023 Jul 12, 2023

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to clear or check all files stored on adobe's servers, use a web browser to navigate to the following locations. at each location there are several folders to check.:

 

https://assets.adobe.com  (be sure to check "launch more" here)

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

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