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mattp10052794
mattp10052794
Participant
January 10, 2017
Answered

Cloud Syncing Issues

  • January 10, 2017
  • 1 reply
  • 361 views

I continually seem to have problems with syncing files, getting the "Some files failed to sync" problem. The LEARN MORE link does not provide any info of any assistance. Searching the forums does not seem to have any answers as well.. Real small files are okay but anything over 100mb seems to fail, and I dont even count 0.1Gb as a large file. Hopefully someone from Adobe can help with this as its very frustrating.

This topic has been closed for replies.
Correct answer David__B

Hi Matt,

Did you ever get this resolved? The cause that I've seen in past cases has been related to some kind of conflict with anti-virus, firewall, or some other bandwidth intensive software or interfering with the operation of file sync.

Best,

- Dave

1 reply

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
February 2, 2017

Hi Matt,

Did you ever get this resolved? The cause that I've seen in past cases has been related to some kind of conflict with anti-virus, firewall, or some other bandwidth intensive software or interfering with the operation of file sync.

Best,

- Dave

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