¿Como puedo cancelar el plan sin que me cobren?

New Here ,
Jan 21, 2022 Jan 21, 2022

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Me encuentro en una situacion economica dificil, soy de mexico tengo 17 años, mi padre esta sin trabajo y mi trabajo no es lo suficiente para ayudar a mantener a mi familia, y se me hace muy pesado seguir pagando el plan, el plan fue de un año, lo quiero cancelar pero me cobran 1500 mxn, y no los tengo en mano, ¿alguien podria decirme que puedo hacer?

 

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Cloud storage web assets , Collaboration , File sync , Libraries

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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Tell Adobe, you MAY be allowed to cancel without paying the fee

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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