Core Sync (32 bit) won't stop syncing.

[GASkinner]

Since the update yesterday my system runs the processor constantly - Core Sync (32 bit).

I never experienced this before with the desktop installed Creative Cloud component.

Any help will be much appreciated.

[David__B]

Hi there,

Sorry for your troubles. I know our engineering team is aware of an issue related to this. Please see this thread: Mac File Sync issue when using extended characters in folder names

Could you try turning off file sync and see if that helps?

Use the Adobe Creative Cloud desktop app to manage your apps and services, download apps, share file...

Thanks,

- Dave.

[GASkinner]

Hi Dave,

Thank you for the feed back.

Just to mention that I did not have this issue before the auto-upgrade happened two days ago.

I don't believe I have any file name /directory name issues, all being pretty simplistic.

I have switched the Sync off but would obviously like to have it work as before.

Thanks again!

[Lin He · Accepted solution]

Hi Dave:

Sorry for your inconvenience. Could you please provide the information about your operating system, and please use the log collector tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and send the zip file on your desktop to me at SyncForum-Communication@adobe.com.? Please attach the forum post link with email as well.

Best Regards

Lin

[alexeit20270339]

Same issue here, so, following. 

How do I "turn off file sync" in Adobe Creative Cloud desktop app?

[kglad]

@alexeit20270339 

file>preferences>syncing

[alexeit20270339]

Not really 

Maybe Windows vs Mac. At any rate, I would like to understand what syncing in Creative Cloud desktop app have to do with syncing in Lightrooom. Is it the same syncing, different syncing, supporting syncing, etc.

[kglad]

no, the cc desktop app syncing is for your cc sync folder (which is ending or is already ended, anyway).

also, stopping syncing per the above wouldn't delete already synced files.