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Create Cloud Assets Files Error 500 & Error 404

New Here ,
Jan 22, 2022 Jan 22, 2022

I'm unable to view files from links given in articles :

1)https://creativecloud.adobe.com/discover/article/halloween-brushes-and-vector-shapes

library link- https://assets.adobe.com/public/f00ad830-4459-4767-4020-941c5d6f34ba

2)https://creativecloud.adobe.com/cc/discover/article/vintage-type-reborn-as-photoshop-brushes-and-pat...

File link - https://assets.adobe.com/public/2bdc4d89-3303-4948-6cb0-e1ba953ee161

 

I keep getting error messages : 

Error 500: Internal Server Error
This asset isn’t available right now. Try visiting this page again later.
OR
Error 404: Asset not found
This asset isn’t available. Try checking the URL or visit a different page
OR
Something went wrong
Your download is not available
 
How can I download or sync these files to my library?
 

 

TOPICS
Cloud storage web assets , File sync , Libraries
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correct answers 1 Correct answer

Community Expert , Jan 23, 2022 Jan 23, 2022

Can you log-in to your paid Creative Cloud account below?

https://account.adobe.com/plans

 

The Halloween brushes are available to me.  I'm using the latest desktop Firefox browser.  It accepts cookies and does not have script blockers.

image.png

 

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Community Expert ,
Jan 23, 2022 Jan 23, 2022
LATEST

Can you log-in to your paid Creative Cloud account below?

https://account.adobe.com/plans

 

The Halloween brushes are available to me.  I'm using the latest desktop Firefox browser.  It accepts cookies and does not have script blockers.

image.png

 

Nancy O'Shea— Product User, Community Expert & Moderator
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