Creative Cloud App won't Uninstall

Forum|Forum|3 years ago
July 9, 2022
2 replies
2793 views

I can’t update or uninstall versions of LRC and Audition using Creative Cloud Installer.

I keep getting a small window that says “Windows cannot find ‘C:\Program Files (x86)\ Common Files\Adobe\Adobe Desktop Common\ Elevation Manager\Adobe Installer.exe’

Make sure you typed the name correctly and then try again.

I have no idea why it can’t find the required files. I have not changed anything. Any help would be appreciated. Thanks!

This topic has been closed for replies.

D

Dj_Creative_enthusiast

Inspiring

Hi,

I wanted to check if you have already tried ressetting the Creative Cloud App as well as tried uninstalling the CC App. Just in case issues still persists, please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Hope this helps.

Thanks,

Dj.