Copy link to clipboard
Copied
I checked my profile, and it wasn't because of the special characters.
How can I solve this problem?
Copy link to clipboard
Copied
first, exit (file>exit cc) your cc desktop app.
then, rename the opm.db file by navigating to the OOBE folder*.
finally, launch your cc desktop app
*
Windows: [System drive]:\Users\<username>\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE