Creative Cloud client sync errors due to server

[katelynb76753053]

i can't find any information about this sync error. i need help troubleshooting.

[David__B]

Hi Katelyn,

Would it be possible to share a screen shot of the error?

A few other general questions/recommendations

• Has sync worked in the past?
• Does the error reference a specific file or folder?
• Is the file one which is collaborated with others?

Please get back to me with more info when you get the chance.

Thanks,

- Dave