Hi, I am running my Adobe Creative Cloud (220.127.116.11) on Windows 7 (SP1) on our corporate network. Since few days ago I am really disturbed (every 1 or 2 minutes) by Windows pop up that "Program Core Sync has stopped working". We (me and guys from our corporate helpdesk) have tried to uninstall CC, repair it and also create new Windows user profile... any of previous didn't fix the issue. Yesterday I tried to log in with my CC account on my colleagues computer and the same issue appeared. Now I am convinced the issue appears because of a file (or various files) I have stored on my Creative Cloud. Probably because of this Core Sync crashes....
@Guys from Adobe support:
1) How can I solve this problem?
2) How can I find out which file may be causing this?
Thank you for your response.
I attach screen of my computer (Czech localization)
Hi jsilvestr,As you mentioned you have creative cloud 18.104.22.168 on your Win 7 machine. Could you please let me know if you happen to have any ".xd" file in your "Creative Cloud Files" folder?Creative cloud has release an update after this one and you should try that update which has some Windows 7 specific fixes regarding sync functionality.Regards,Ramesh.