Creative cloud desktop app no longer starts & is missing from my toolbar

Explorer ,
Oct 07, 2021 Oct 07, 2021

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All of a sudden my Creative Cloud application (Creative Cloud.Exe) will not start and there is no CC app icon in my toolbar.  I am running Windows 7.1 and all of my other Creative Cloud applications (e.g, Photoshop, After Effects, Premiere pro, etc) function properly except that in Photoshop ( Adobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64)  just today Fonts that I was using yesterday are reported as missing.    The CC app icon has been missing from my toolbar for months, but I didn't think anything of it till today when in trying to re-activate the fonts I found that I couldn't start the CC application.

 

I have a desktop shortcut to Creative Cloud.Exe (C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.Exe) but it no longer starts;  double clicking on it or navigating to the directory itself and Right click>Run as administrator produces no effect.  The app simply does not start.  So I have 2 problems:

 

1. Creative Cloud application no longer works at all

2. All fonts that I have activated via Creative cloud are now considered missing.  

 

I would appreciate help on how to correct these problems.  Thanks in advance for any help.  Also if this is the wrong place for this post, please direct me to where I should post it.  Thanks

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Cloud storage web assets , File sync

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Explorer , Oct 07, 2021 Oct 07, 2021

Very soon after I posted the above message, I found a link to download the CC app uninstaller and selected the "Repair" option as described here:

 

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

 

This fixed both problems for me;  CC app icon is back on my toolbar and the app itself works and all previously installed fonts are now recognized.  Hope this helps someone. 

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Explorer ,
Oct 07, 2021 Oct 07, 2021

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Very soon after I posted the above message, I found a link to download the CC app uninstaller and selected the "Repair" option as described here:

 

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

 

This fixed both problems for me;  CC app icon is back on my toolbar and the app itself works and all previously installed fonts are now recognized.  Hope this helps someone. 

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