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joshn87027797
Known Participant
June 3, 2023
Pregunta

Creative Cloud Desktop Using 5-10% CPU Constantly

  • June 3, 2023
  • 1 respuesta
  • 1860 visualizaciones
On a fresh boot my PC is idle, no windows have been opened, and no applications are running.
 
Yet the "Creative Cloud Desktop" process is burning through 5-10% CPU without stopping.
This is 24/7 without any break.
 
It's not open.
It's not been opened.
It's not updating anything.
It isn't using any Disk or Network.
It shouldn't be burning through CPU cycles like this.
 
If my other services (Steam, Backblaze, Nvidia, ShareX, Discord, Spyder Utility etc) were all doing the same, I'd have 30-60% of my CPU unavailable for whatever I'm working on, due to background processes taking up CPU while doing nothing productive. 
 
I've disabled "fonts" as suggested in another post I found, but that didn't help...
 
Any ideas what the heck it's doing 24/7?
I've attached a screenshot here of it doing "nothing" while I had chrome + Discord open... 
Este tema ha sido cerrado para respuestas.

1 respuesta

kglad
Community Expert
Community Expert
June 3, 2023

open task manager and see if it's the synchronizer (or something else) occupying your cpu.  (and copy and paste screenshots, don't attach.)

joshn87027797
Known Participant
June 3, 2023

Hi, 

 

Sorry not sure what you mean about attaching images? 
Here is an imgur link, does that help show what I mean? 

It's not the synchronizer, it's 100% the "Creative Cloud Desktop" process.

joshn87027797
Known Participant
June 4, 2023

were they able to find and fix the problem?


I've checked with Adobe Support today.

They went through all the same links you provided with me over screen share and they couldn't find anything which is trying to sync, or any files for that matter.. odd! 

 

They've raised it to the next tier of support for investigation/fix. 

 

Perhaps there is some kind of hidden/ghost file that I cannot see which hopefully they can....