Creative Cloud doesn't sync on slower wifi

[Lukáš Chládek]

Hi, I have a problem with Creative Cloud syncing. It worked normally in the office where there is a fast wifi connection, but it doesn't work at all at home using 2 mbs wifi upload. I can leave it on for the whole night and not even a single file syncs. Both Onedrive and iCloud work without problems.

[kglad · Accepted solution]

all: https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html .

mac: https://helpx.adobe.com/creative-cloud/kb/fix-sync-issues-macos.html

[Lukáš Chládek]

Looks like its working now. Thanks for help!

[kglad]

you're welcome.

[Lukáš Chládek]

It worked, but it's getting stuck every once in a while, do I have to keep repeating the procedure.

[kglad]

you should not need to, but which procedure?

[Lukáš Chládek]

Always this one from the link you sent: If the issue still persists, restart your device. Then try syncing your files again.

[kglad]

that sounds like there's something on your computer blocking syncing that needs to be stopped or reset (by restarting your computer).

what that is, i do not know.