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Creative cloud error [invalid_credentials]

New Here ,
Jan 23, 2022 Jan 23, 2022

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I have recently bought the adobe package and downloaded the programs for my mac. The programs have worked once but now none of them will open and creative clouds keeps saying 

{"error":"invalid_credentials"}

 what shall i do to solve 

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Collaboration , File sync

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correct answers 1 Correct answer

Community Expert , Jan 23, 2022 Jan 23, 2022

Log-in to your Adobe account below with your paid ID and password.  Confirm your account is active and payment details are current.

https://account.adobe.com/plans

 

If you continue to have problems CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

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Community Expert ,
Jan 23, 2022 Jan 23, 2022

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Log-in to your Adobe account below with your paid ID and password.  Confirm your account is active and payment details are current.

https://account.adobe.com/plans

 

If you continue to have problems CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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