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Participant
October 25, 2022
Question

Creative Cloud error on MacOS

  • October 25, 2022
  • 2 replies
  • 360 views

I'm receiving the error below when logging into Creative Cloud on MacOS using the web-based authentication. I've tried Edge and Safari and have reinstalled the app a couple of times. I'm not able to recreate the issue on another device.

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2 replies

Community Expert
October 26, 2022

Did you check the network for issues on this machine?

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-Manan

-Manan
kglad
Community Expert
Community Expert
October 25, 2022

use a different browser or clear your adobe.com cookies