Creative cloud- Files and Market under the assets tab not working

[mohammads47218334]

Hi all

Under the assets tab in the Creative cloud application, the Files section says "Some files failed to sync" and the Market section says "Unable to load market".  I wonder if this is to do with my firewall settings, but I am not sure how to resolve this.  Has anyone come across this before and managed to overcome it?  Thanks for your time.

[Jeffrey_A_Wright]

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

[wharress]

Hi,

If you have a Firewall in operation you will need to allow Creative Cloud access to the outside internet.

Thanks

Warner