Skip to main content
Participant
October 8, 2013
Question

Creative Cloud Folder doesnt works right.

  • October 8, 2013
  • 1 reply
  • 1442 views

Hello community

Im new to adobe's CC. I found the sync folder feature very useful, so i decided to upload a project.

I placed various files from dreamweaver(.jpg, .mp4, .html, .css)in my CC folder((pic 1) they are in a subfolder). The files seem to be there(local i can use them), but when i try to use them from my other device, there are not there. On the browser interface, the html file for example, is just a picture, but it shows me not the content, it shows me the icon(pic 2). And there is another problem. I use a Laptop and a desktop. The files i place with laptop are not visible on the CC folder in the Windows Explorer and vice versa. The upload from laptop worked(showing pictures of what should be code...(pic 3 )), but the desktopfiles are not synced to cloud.

When i download a file, the content is what i expect. But the integrated network drive is useless for me.

I use win 8 on desktop, and win 7 on laptop.

Hope someone can help me. (english is not my native language, thank you for understanding)

This topic has been closed for replies.

1 reply

David__B
Adobe Employee
Adobe Employee
October 8, 2013

Hi Qwertzasdfjklöä,

Has syncing completed between the two computers? Does turning sync off and back on again make any difference?

-Dave

Participant
October 8, 2013

Hey Dave

At my desktop, i tried to add and delete some folders/files, but nothing changed. No up/download.

The sync settings arent affecting anything. When i add a folder/file to my win explorer, there arent any new files on the web interface visible. Only the ones i added from my laptop have been uploaded.

I figured out, that i only can download the "text-files" from the browser. No viewing. Is it supposed to be like that?

The other images are working fine. I can open them all.

Do i need to configure things like antivirus or firewall ??


Tomorrow im gonna check exactly the settings on my laptop.

Greetz

...Shouldnt sync  be between server and device(s)


David__B
Adobe Employee
Adobe Employee
October 8, 2013

Hi Qwertzasdfjklöä,

Just to confirm, turning file sync off and back on again has no effect? If you open the Creative Cloud folder through the Creative Cloud app do all the files have the little green check mark indicating that they've synced successfully, including those you added with Windows explorer?

(Click to view larger)