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Participant
May 14, 2014
Answered

Creative Cloud Folder not syncing

  • May 14, 2014
  • 1 reply
  • 1597 views

The files inside my creative cloud folder start syncing then the app stops syncing, displaying the message, 'some files did not sync'. I have tried to enable and disable syncing, but it hasn't helped. Could anyone help?

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Correct answer Charles Kunene

Hi. I've been having the same problem. About to quit using the cloud, since I cannot count on it anymore.

Have you figured out a solution?


It works fine now, didn't have to do anything or change anything. Not sure why it works. Hopefully someone can help you out.

1 reply

Gurleen_K
Participating Frequently
May 14, 2014

Hi Charles Kunene,

Please refer to the below mentioned link:

Error: "Unable to sync files"

Let us know if this helps,

Regards,

Gurleen

Participant
May 16, 2014

Thanks for your reply, unfortunately, none of the information on that page is of any use and the problem still persists, is there anything else that can be done?

Participant
June 2, 2015

Hi. I've been having the same problem. About to quit using the cloud, since I cannot count on it anymore.

Have you figured out a solution?