Creative Cloud Folder Wont Update or Change Location

Explorer ,
Dec 22, 2021 Dec 22, 2021

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I'm stuck trying to chnage the location of my CC files to external drive. I keep getting this message "Unable to create the Creative Cloud Folder" when I switch the folder location.  I had it set up on my iMAC and trying to do that on my new MacMini. 

 

Anyone else experience this issue? I've searched other forums but all posts are at least 3 years old. Noting more recent. Any help is appreciated.

 

 

Screen Shot 2021-12-22 at 9.27.52 AM.pngScreen Shot 2021-12-22 at 9.32.25 AM.png

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Community Expert ,
Dec 22, 2021 Dec 22, 2021

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i don't think you can use an external drive (and you can't use the root of any drive).

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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Yes you very much can. using the Creavie Cloud Desktop app you cn change location.

But a lot of users have issues when changing paths, as it won't stick or change.

Seems to be a hit or miss problem.

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

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obviously, you can change drives

 

kglad_0-1650037879531.png

 

my statement was you can't use an external (ie, removable) drive and you can't use the root of any drive.

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